I tried and failed to launch a startup in this space. The privacy concerns are huge. Most of the companies in this space (Fireflies, Otter, Vowel, ~Chorus, ~Gong) use external APIs for speech-to-text. That means unencrypted audio and plain text is traversing a 3rd party server. Most people don't care, but when there is eventually a security breach (only a matter of time) there will be a lot of surprised users and customers.
With that said, the core idea is great. These companies are starting with transcription but it's not difficult to envisage a future where (a) supplemental information is presented depending on conversation topics, and (b) actions are taken on your behalf. Example: no more need to manually send a calendar invite, just mention it in the conversation and the "AI assistant" will schedule for you.
With that said, the core idea is great. These companies are starting with transcription but it's not difficult to envisage a future where (a) supplemental information is presented depending on conversation topics, and (b) actions are taken on your behalf. Example: no more need to manually send a calendar invite, just mention it in the conversation and the "AI assistant" will schedule for you.