What is strange about Discord is this great discrepancy between the ones that love it and the ones that hate it. If I were to guess on the reason of why that might be it would be that Discord is probably really good for the people that are constantly on it, and don't really miss any communication going in. These people have probably been there for some time so they don't feel the problem of not knowing where the past information is, because they were there when that information was communicated and therefore never need to look back at it. These people will (obviously) recommend using Discord, since it works so well for them!
The problem arises when you have people that just now-and-then hop into the Discord. These people are not in the "clique" so they don't feel comfortable talking/discussing too much in the channels, and they also really have no clue where to go for any of the lost information these super users don't even think about. This is probably why I never really use Discord except for voice, since I just don't get anything at all from reading an endless chat log. It's like being someone stepping in to a tight knit friend group with a long history and no way of looking into it.
Discord will most likely have to figure out how they can keep it so that it works for these super users, but somehow make the information organized for people that aren't hard core community members.
The problem arises when you have people that just now-and-then hop into the Discord. These people are not in the "clique" so they don't feel comfortable talking/discussing too much in the channels, and they also really have no clue where to go for any of the lost information these super users don't even think about. This is probably why I never really use Discord except for voice, since I just don't get anything at all from reading an endless chat log. It's like being someone stepping in to a tight knit friend group with a long history and no way of looking into it.
Discord will most likely have to figure out how they can keep it so that it works for these super users, but somehow make the information organized for people that aren't hard core community members.
Edit: Wrote "clique" wrong