We get I think something on the order of 10,000 customer service tickets a week, and we regularly get subpoenas. We've heard almost every story you can think of. Although we are getting inquiries with this recent press, in terms of actual reports of stalking via our devices it is essentially zero.
AirTags has a much broader network than us as of now. Part of why we bought Tile is because we can expand their network. We aren't as big as Apple but we have about 10% of devices so it will get us way up the S curve.
So I could see it becoming more of an issue, which is why I'm looking for ideas. One thought would be to rate limit updates - at some frequency you get 90% of the benefit for lost items (since they don't move unless it was lost on say a train) but it dramatically hampers more nefarious use cases. That is just one thought. Or perhaps requiring ID verification and registering each device to a real human.
AirTags has a much broader network than us as of now. Part of why we bought Tile is because we can expand their network. We aren't as big as Apple but we have about 10% of devices so it will get us way up the S curve.
So I could see it becoming more of an issue, which is why I'm looking for ideas. One thought would be to rate limit updates - at some frequency you get 90% of the benefit for lost items (since they don't move unless it was lost on say a train) but it dramatically hampers more nefarious use cases. That is just one thought. Or perhaps requiring ID verification and registering each device to a real human.