You're right that we could have been better communicators about this. We prioritized our concerns with applications that could break during the upgrade, and we biased our public communications towards developers as a result.
For example, you're right that a notification on our homepage, in addition to our docs, would have been a good reminder to users. We'll work on getting a blog post and better documentation up that explains exactly how to access data from before 11/11. We really appreciate the candid feedback here.
We're a very fast growing startup tackling a herculean task, so we're bound to make mistakes and this is one of them — I hope you can understand. We want to be much better communicators going forward.
For example, you're right that a notification on our homepage, in addition to our docs, would have been a good reminder to users. We'll work on getting a blog post and better documentation up that explains exactly how to access data from before 11/11. We really appreciate the candid feedback here.
We're a very fast growing startup tackling a herculean task, so we're bound to make mistakes and this is one of them — I hope you can understand. We want to be much better communicators going forward.