Ask HN: Team spends all our time fixing CI

I work at a large tech company, I’ve been on the team a few years. We’re building a Kubernetes based service and spend an incredible amount of time on CI related issues. One team member in particular is constantly making tweaks to the pipeline, pushing for improvements and talking about it constantly. The build is broken most of the time. I feel pretty dejected as we don’t seem to deliver much user value. As it’s a big company we just seem to fly under the radar. Anyone else have similar experiences?