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Tell HN: Recovering 2FA accounts is difficult if your phone is stolen

This morning, my phone and wallet were stolen from my car.

I immediately came home, tried logging into my online banking accounts, but couldn't due to 2FA. Fortunately, I was able to call them to have my credit cards locked. Of course, I won't be able to log in until a replacement phone arrives.

I then tried to log into Gmail and Fastmail. No luck without 2FA. No way to recover the account by providing other personal info that I'm aware of.

There should be a way to provide personal info in order to recover an account when one's phone gets stolen.

35 points givemeethekeys 4 years ago 33 comments

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