Yep, and it was even more aggravating.
> have three gmail accounts
> primary, [email protected]
> secondary, [email protected]
> tertiary, [email protected]
> secondary and tertiary have primary as a recovery address
> log in/out once a week in 2nd and 3rd
> last August, try to log into name.surname.work
> "Password is incorrect"
> WTH?! of course it's correct.
> try several times, Google blocks me ("temporarily")
> next day, try again, no dice.
> OK, the hell with this: let's reset the password
> "what's the last password you remember?" duh, the last and only password is the one I already gave you, you stupid machine.
> "we need additional verification; input the recovery address" Finally! type my main address
> mail from Google arrives pronto, code in it
> type code in verification field
> new mail from Google: "Thank you for verifying your mail address" [my primary one?!] Based on the information provided, we cannot ascertain that [tertiary account] belongs to you"
This has been happening since. A few weeks ago, secondary account went down too, yielding the same error OP got.
Note: a) I have been using the same IP and the same machine to log into those accounts for many years; there is no other device or location where I've signed in before! b) primary account has multiple (4) Yubikeys associated with it, so it should be clear I'm a real person and not a bot.
I'm currently in panic mode: if my main account goes down, it will take a huge part of my life with it, from banks to government stuff.
> have three gmail accounts
> primary, [email protected]
> secondary, [email protected]
> tertiary, [email protected]
> secondary and tertiary have primary as a recovery address
> log in/out once a week in 2nd and 3rd
> last August, try to log into name.surname.work
> "Password is incorrect"
> WTH?! of course it's correct.
> try several times, Google blocks me ("temporarily")
> next day, try again, no dice.
> OK, the hell with this: let's reset the password
> "what's the last password you remember?" duh, the last and only password is the one I already gave you, you stupid machine.
> "we need additional verification; input the recovery address" Finally! type my main address
> mail from Google arrives pronto, code in it
> type code in verification field
> new mail from Google: "Thank you for verifying your mail address" [my primary one?!] Based on the information provided, we cannot ascertain that [tertiary account] belongs to you"
This has been happening since. A few weeks ago, secondary account went down too, yielding the same error OP got.
Note: a) I have been using the same IP and the same machine to log into those accounts for many years; there is no other device or location where I've signed in before! b) primary account has multiple (4) Yubikeys associated with it, so it should be clear I'm a real person and not a bot.
I'm currently in panic mode: if my main account goes down, it will take a huge part of my life with it, from banks to government stuff.