I work in a role where half of our stuff is in IBM's cloud (for decisions made before my tenure). On a day in Mid-November, we started receiving alerts from our UAT and PROD environments. Logged in, all our stuff was gone. Opened a ticket and did some digging and found in our audit logs an IBM SRE had deleted all our stuff. They then told us there was no way to recover and we'd have to rebuild from scratch.
They had apparently been doing some "cleanup" and somehow our site number got on to a list. All our servers, attached volumes, subnets, load-balancers were deleted.
My boss and I spent the next 30 hours applying terraform and rebuilding anything not automated.
Would not recommend IBM Cloud. We are moving off in next 6 months.
They had apparently been doing some "cleanup" and somehow our site number got on to a list. All our servers, attached volumes, subnets, load-balancers were deleted.
My boss and I spent the next 30 hours applying terraform and rebuilding anything not automated.
Would not recommend IBM Cloud. We are moving off in next 6 months.