Consumers need to demand better refund systems from the big console makers.
On Steam if you don't like a game, or if it doesn't work for you, you can get a full refund no questions asked as long as it's within 14 days and with less than 2 hours playtime. In certain circumstances they even give refunds after 2 hours playtime (e.g. you spend 2+ hours debugging the game and trying to get it to run)
This should be standard in games, including console games. It benefits the user AND the developer, as I've taken way more risks on games on Steam knowing if I don't like the game I can always return it, which leads to more devs getting my money and me playing games I otherwise wouldn't have.
On Steam if you don't like a game, or if it doesn't work for you, you can get a full refund no questions asked as long as it's within 14 days and with less than 2 hours playtime. In certain circumstances they even give refunds after 2 hours playtime (e.g. you spend 2+ hours debugging the game and trying to get it to run)
This should be standard in games, including console games. It benefits the user AND the developer, as I've taken way more risks on games on Steam knowing if I don't like the game I can always return it, which leads to more devs getting my money and me playing games I otherwise wouldn't have.