Comment by brucetim

Kepner-Tregoe ("K-T") is something our IT department was given training in a few years ago. It's not specifically for software/IT though; it's a pretty generic framework. https://kepner-tregoe.com

While searching for it online, I also came across https://www.uapb.edu/sites/www/Uploads/Assessment/webinar/se...

Hope those help.