It's crazy how Airbnb, amazon and this company don't care if the card holder and the user account holder are the same.
I work in finance and this is often a total no go in many industries , even with consent of the card holder.
But going strict on this will cause friction I suppose, just like CVV codes aren't mandatory on transactions, so some companies leave them out of the payment process. It only helps a bit during a charge back defense to have CVV and 2fa enabled.
I have read about other dodgy things that Upwork has done before, nasty bunch.
Predictably, this outcry will make them "rethink" their position on this one case and they will "apologize" and most likely not update the KYC checks and carry on as usual.
I work in finance and this is often a total no go in many industries , even with consent of the card holder.
But going strict on this will cause friction I suppose, just like CVV codes aren't mandatory on transactions, so some companies leave them out of the payment process. It only helps a bit during a charge back defense to have CVV and 2fa enabled.
I have read about other dodgy things that Upwork has done before, nasty bunch.
Predictably, this outcry will make them "rethink" their position on this one case and they will "apologize" and most likely not update the KYC checks and carry on as usual.