Comment by YXNjaGVyZWdlbgo

The fact is that you are sending spam over twilios network even if it's just to your own employees. You are also saying it is not the first time it happens and you seem to have done noting to mitigate the problem at hand furthermore is it an attack vector for phishing against your company. The fact that you are not ingesting the text into another system is also a bit concerning how do you handle GDPR requests? If you are looking at the problem objectively twilio is in the right.