> The data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
Quote this and maybe it will get you escalated, but who knows? A lot of companies seem to just ignore GDPR entirely.
https://gdpr-info.eu/art-22-gdpr/
> The data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
Quote this and maybe it will get you escalated, but who knows? A lot of companies seem to just ignore GDPR entirely.