ERP systems like Netsuite may or may not be good, but a huge portion of the bad experiences most users have with them has to do with configuration rather than the system itself.
There's an argument to be made that great systems can't be misconfigured, but the "everything and the kitchen sink" attitudes most of these business back-end systems are built with isn't really conducive to opinionated expertise driving product design.
There's an argument to be made that great systems can't be misconfigured, but the "everything and the kitchen sink" attitudes most of these business back-end systems are built with isn't really conducive to opinionated expertise driving product design.