From my interaction with LastPass support (I'm a premium user), they've outsourced to some cheap company where agents have no clue how anything works. It took weeks to get through to somebody who even understands the problem and their reply was essentially "yeah we know it's broken, it's broken because of security".
Left a really bad taste in my mouth. I wouldn't be using them at all if I didn't have to for a client.
Left a really bad taste in my mouth. I wouldn't be using them at all if I didn't have to for a client.