I find this insulting as a customer. Is AWS usually contemptuous of its customers?
I don't think I've ever called my customer "dumb", and working as a consultant I've seen all kinds of interesting things.
People make mistakes. They're always in a hurry. They may have a hard time understanding ambiguous, complex or incomplete documentation. The interface may be confusing and lead them to bad solutions. Come on, support is there to help.
I find this insulting as a customer. Is AWS usually contemptuous of its customers?
I don't think I've ever called my customer "dumb", and working as a consultant I've seen all kinds of interesting things.
People make mistakes. They're always in a hurry. They may have a hard time understanding ambiguous, complex or incomplete documentation. The interface may be confusing and lead them to bad solutions. Come on, support is there to help.
Take it easy, shall we?