disclosure: I hold an equity position in an end to end encrypted, trust on first use communications app, not really relevant to this conversation so no value in naming them.
I'm not terribly surprised at the number of services that have popped up in the last few years, but considering the sensitivity of the data (in many cases, info that most would consider to be some of our deepest feelings on a topic that we wouldn't want just anyone to hear about), I'm surprised at the lack of ventures working to distance themselves from the content of the conversations. It just feels like in this specific niche, protection of data would be a much bigger selling point than most others.
I'd imagine any suitably well-funded chat service with end to end encryption could fund a subsidiary venture to build out a therapy-focused implementation of such, and especially in the world of therapy, hand-written notes would probably be preferred anyway, so there shouldn't be much in the way of storage of data aside from directory data for individual users of the service and probably card transaction pointers to a third party processor, plus a handful of other bits that still shouldn't be anywhere near as compromising as actual contents of conversation.
Open to discussion on the topic. There's probably an angle I'm not seeing.
I'm not terribly surprised at the number of services that have popped up in the last few years, but considering the sensitivity of the data (in many cases, info that most would consider to be some of our deepest feelings on a topic that we wouldn't want just anyone to hear about), I'm surprised at the lack of ventures working to distance themselves from the content of the conversations. It just feels like in this specific niche, protection of data would be a much bigger selling point than most others.
I'd imagine any suitably well-funded chat service with end to end encryption could fund a subsidiary venture to build out a therapy-focused implementation of such, and especially in the world of therapy, hand-written notes would probably be preferred anyway, so there shouldn't be much in the way of storage of data aside from directory data for individual users of the service and probably card transaction pointers to a third party processor, plus a handful of other bits that still shouldn't be anywhere near as compromising as actual contents of conversation.
Open to discussion on the topic. There's probably an angle I'm not seeing.