1) this is clearly not an exempt study, which is a category of its own that the IRB reviews and makes a judgment on. The authors would immediately have been able to point out the protocol number of the exempt study if it were exempt. Rather it's not considered human subjects as the authors clearly state on their FAQ.
2) it seems like you're thrown off by the example, because if you ended your sentence as "The bit you've quoted is intended to clarify that "about whom" means the subject is the patient" then we would be in agreement, and it'd be more obvious that the subject is, in fact, the website's policies/procedures. Here's an excerpt from the written text of the common rule,
"“About whom” – a human subject research project requires the data received from the living individual to be about the person."
1) this is clearly not an exempt study, which is a category of its own that the IRB reviews and makes a judgment on. The authors would immediately have been able to point out the protocol number of the exempt study if it were exempt. Rather it's not considered human subjects as the authors clearly state on their FAQ.
2) it seems like you're thrown off by the example, because if you ended your sentence as "The bit you've quoted is intended to clarify that "about whom" means the subject is the patient" then we would be in agreement, and it'd be more obvious that the subject is, in fact, the website's policies/procedures. Here's an excerpt from the written text of the common rule,
"“About whom” – a human subject research project requires the data received from the living individual to be about the person."
https://hso.research.uiowa.edu/defining-human-subjects