I think lichess.org is far superior in that it has a super-polished UX in ways that are not immediately obvious. After I made the switch from chess.com in 2014 (I had the paid features), it was always extremely annoying to come back. Also lichess.org gives you most of what chess.com tries to upsell you on, for free. As it happens I've re-validated this over the last few days with dozens of games on chess.com.
A single example, and a counter-point to the article: Drawing knight-moves as "L"-shaped arrows is actually super annoying, because the likelihood that moves between different pairs of squares partially overlap is quite high.
And in general, the lichess.org app is miles ahead on visual clarity, giving feedback on your actions, and indicating your turn (seems trivial I know, but it's not). Chess.com on the other hand offers chess content, such as courses tournament coverage, blogs, etc. that lichess does not.
A single example, and a counter-point to the article: Drawing knight-moves as "L"-shaped arrows is actually super annoying, because the likelihood that moves between different pairs of squares partially overlap is quite high.
And in general, the lichess.org app is miles ahead on visual clarity, giving feedback on your actions, and indicating your turn (seems trivial I know, but it's not). Chess.com on the other hand offers chess content, such as courses tournament coverage, blogs, etc. that lichess does not.