Comment

Comment by elias94

I forgot the AWS password once for an account with only one S3 bucket. I did the recovery procedure but they wanted to verify my identity using my document. I send them my ID, which was with a different address from my account information.

They didn't accept my ID and I wasn't able to stop the service and the recurring payment. Fortunately I registered my payment with a prepaid credit card, so was easy to empty the card and let them billing into the void.

Since then, I always use a prepaid card for recurring payment. It saved my ass in a way.

One of the largest dark pattern is also having a poor customer service.

parent elias94 5 years ago

Discussion

Live from the official Hacker News API

A modern reader for Hacker News · SvelteKit + Skeleton