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Comment by hirsin

Speaking to this myself - I was blown away by Masterclass letting me do this, after I forgot it would renew. I responded to their "hey you've been charged" email with something like "I forgot about this and didn't mean to renew". In perhaps ten minutes I had a cancelation notice and refund.

Way more likely to get their stuff again. Bonus points for not sending the bill from some faceless "no reply" address.

parent hirsin 5 years ago

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