> including an option that’s “at least as easy” as the one to subscribe
Weirdly enough this sounds like a loophole.
I can already see some companies trying to bullshit their way through an investigation: "Oh sure, we don't provide online cancellation, because our way to cancel is even easier than online:" *presents a way to cancel that is in practice more difficult than online*.
I think either mandating that cancelling must be possible using the same workflow as subscription or more clearly defining what "easy" means would be important.
Weirdly enough this sounds like a loophole.
I can already see some companies trying to bullshit their way through an investigation: "Oh sure, we don't provide online cancellation, because our way to cancel is even easier than online:" *presents a way to cancel that is in practice more difficult than online*.
I think either mandating that cancelling must be possible using the same workflow as subscription or more clearly defining what "easy" means would be important.