> great speed in iterating new features […] makes our customers happy
For me this is a leap. I can't think of many examples of software which I use where new features have actually made me happy. Normally it's just change which forces me to learn something new while I'm in the middle of trying to accomplish something actually productive.
I think our industry over-estimates the value of "new features". But in my experience 90% of new features provide neutral or negative value. If—instead of a new feature—the software I used released a performance improvement, then that would actually help make me more productive.
For me this is a leap. I can't think of many examples of software which I use where new features have actually made me happy. Normally it's just change which forces me to learn something new while I'm in the middle of trying to accomplish something actually productive.
I think our industry over-estimates the value of "new features". But in my experience 90% of new features provide neutral or negative value. If—instead of a new feature—the software I used released a performance improvement, then that would actually help make me more productive.