Apropos of nothing, I'll share one of the reasons why I've been a loyal customer since 2010. In 2013 I booted up a dormant 2006 Macbook to prep for lending to a friend. Shortly thereafter I received the following email:
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Hi Robbie (first name guessed from email address)-
This is NOT an automated email, I'm typing this live.
You have the very very last computer on earth running
an ancient version of Backblaze (version 1.5.2.390) that
NO LONGER WORKS (too old, needs updating).
You are paying for a service you are not using.
You have two choices:
1) Upgrade your Mac OS X 10.5 computer called "rlmmbp"
to the latest Backblaze. Just visit our homepage
and download it and install right over the top of
what you have already, here is a URL:
https://secure.backblaze.com/update.htm
(Will take less than 5 seconds, totally free,
you are already paying!)
2) Do nothing -> in 7 more days I will delete that
machine's backup and all of the files in the backup,
and you will be paying for an unused license.
(I can provide instructions on how to cancel your
billing if you need them.)
If you have any questions, feel free to contact me
at the email address below:
- Brian Wilson
CTO, Backblaze
[email protected]
===
Hi Robbie (first name guessed from email address)-
This is NOT an automated email, I'm typing this live. You have the very very last computer on earth running an ancient version of Backblaze (version 1.5.2.390) that NO LONGER WORKS (too old, needs updating).
You are paying for a service you are not using. You have two choices:
1) Upgrade your Mac OS X 10.5 computer called "rlmmbp" to the latest Backblaze. Just visit our homepage and download it and install right over the top of what you have already, here is a URL: https://secure.backblaze.com/update.htm (Will take less than 5 seconds, totally free, you are already paying!)
2) Do nothing -> in 7 more days I will delete that machine's backup and all of the files in the backup, and you will be paying for an unused license. (I can provide instructions on how to cancel your billing if you need them.)
If you have any questions, feel free to contact me at the email address below:
- Brian Wilson CTO, Backblaze [email protected]