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Comment by krylon

The sad thing about this is that there are perfectly valid reasons for Wacom to want certain information, like what hardware do their customers connect the drawing tablets to, what operating systems and applications do they use. This is useful information to have, in the sense that Wacom can choose where to put their resources, what applications to test for, etc.

But the very fact they are so damned sneaky about it makes it look really shady. Why not openly ask the users those questions and show them what information would be sent to the vendor? (And I am pretty sure Wacom is but one of many companies behaving this way.)

I vaguely recall using some applications built-in crash report a couple of years ago, and it was a) explicitly opt-in, and b) showed me (after asking me if I wanted to see it), verbatim, the data it was going to send to the vendor, including stack trace and stuff like that, and then asked me again if I wanted to send that crash report. (Unfortunately, I do not recall what software that was, though. sad emoji)

So I know it is not only possible to handle these things differently, but some people/companies actually do that.

parent krylon 5 years ago

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