Comment by terabytest

I guess the "stupid question" I'd ask of this article is: why don't you reveal your goals or thought process when challenged after asking a question that might be perceived as stupid? Take the Apple Store example: why not explain the reason why you were asking for a product by the size of its box when they responded by saying that size of the box does not map to size of the product? Being open about your goal would've probably made it easier and less antagonistic as a process, right?