I work in this industry and actually we’ve found from online experimentation customers generally don’t want to tell you they dislike something. The expectation is customers get what they like (relevant) and sometimes they want to express stronger affinity for specific things. The converse hasn’t shown to be true.
Generally customers don’t have a clear picture of how their explicit signals impact recommendations. Though some customers have shown desire to want to manage these signals.
Edit: one other consideration is disliking can usually be inferred from other activity. Skipping a song after less then 20 seconds for example can train a model as well as incorporating an explicit dislike button.
Generally customers don’t have a clear picture of how their explicit signals impact recommendations. Though some customers have shown desire to want to manage these signals.
Edit: one other consideration is disliking can usually be inferred from other activity. Skipping a song after less then 20 seconds for example can train a model as well as incorporating an explicit dislike button.