>Users don't have the mental model to differentiate search terms and a URL.
I don't think good software always aims for the lowest common denominator. It's not an unequivocal good that users' lack of education is catered to. Infantilizing users makes them more dependent on services, and less able to navigate the internet.
I don't think good software always aims for the lowest common denominator. It's not an unequivocal good that users' lack of education is catered to. Infantilizing users makes them more dependent on services, and less able to navigate the internet.