The power they have isn’t over us, it’s over institutions and businesses who seem to bend to the will of the mob.
I’d like to see some data on whether a Twitter storm in a teacup has any measurable negative consequences for a typical large organization, and whether they need to listen as often as they do.
I’d like to see some data on whether a Twitter storm in a teacup has any measurable negative consequences for a typical large organization, and whether they need to listen as often as they do.