Agreed, I was locked out of access to my funds for months, not one human response until my complaint escalated to the Financial Ombudsman (UK), got compensation, then tried to delete my account after withdrawing all my money, raised a support ticket, then last week my account was closed with the following message:
"Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service."
"Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service."