Feels a bit cynical. Sure, it's annoying if your boss says:
“So listen, I keep hearing about all these bugs. And I really think we need to put a stop to it.”
Doesn't really mean he's clueless though. He's probably telling you that he is getting shit for bugs, and there's a company perception that the product is buggy. Ask questions and find out. And if that's the perception, help him with a pragmatic way to share the real story.
My experience is that if the team isn't translating what they are doing, why, etc...upwards, then the boss eventually makes up something to measure.
“So listen, I keep hearing about all these bugs. And I really think we need to put a stop to it.”
Doesn't really mean he's clueless though. He's probably telling you that he is getting shit for bugs, and there's a company perception that the product is buggy. Ask questions and find out. And if that's the perception, help him with a pragmatic way to share the real story.
My experience is that if the team isn't translating what they are doing, why, etc...upwards, then the boss eventually makes up something to measure.