The good thing about the fact that Atlassian offers both on-prem and cloud versions of their offerings is, everyone is now aware of the awful engineering practices that underpin their products. We have to assume that there are problems of a similar nature in their cloud service, which is
way more of a problem considering the number of orgs that depend on the JIRA SaaS offering.
Maybe the founders could have used some of that time spent planning a tunnel between their side-by-side $100M houses, or engaged in Twitter rants, to actually bother delivering value to customers. It’s only a matter of time before this product suite is disrupted, and it might represent one of the most obvious low-hanging opportunities in our entire industry.
I still remember being in line at a WWDC a few years back, overhearing someone ask a developer, “where do you work?” When the developer responded with “HipChat,” the other person immediately chuckled and said, “oh — Atlassian... I’m sorry” — and then everyone around them also started laughing. It’s amazing that this company continues to fall up, and that the founders have taken on roles as the ruling digital gurus of Australia (shows you why it’s so easy for the government to run circles around the local tech industry and pass whatever laws they want).
Maybe the founders could have used some of that time spent planning a tunnel between their side-by-side $100M houses, or engaged in Twitter rants, to actually bother delivering value to customers. It’s only a matter of time before this product suite is disrupted, and it might represent one of the most obvious low-hanging opportunities in our entire industry.
I still remember being in line at a WWDC a few years back, overhearing someone ask a developer, “where do you work?” When the developer responded with “HipChat,” the other person immediately chuckled and said, “oh — Atlassian... I’m sorry” — and then everyone around them also started laughing. It’s amazing that this company continues to fall up, and that the founders have taken on roles as the ruling digital gurus of Australia (shows you why it’s so easy for the government to run circles around the local tech industry and pass whatever laws they want).