I stopped using Airbnb in 2015 after my account and card was used to rent a place in Guangzhou, China for a month. I live in America, and have never been (or planned) to travel to China.
Airbnb's response was okay, and implied this was a "common scam". After that, I bailed. Not staying on a platform that can't implement basic security (at the time) like 2FA.
Hearing about all of the other problems people are experiencing on Airbnb now makes me glad I stopped using Airbnb. I guess I got lucky with the customer support on my issue.
These companies that disrupt industries seem to all have a common arc to them. At some point, the benefit they provided stops, and they start causing more harm than good.
Airbnb's response was okay, and implied this was a "common scam". After that, I bailed. Not staying on a platform that can't implement basic security (at the time) like 2FA.
Hearing about all of the other problems people are experiencing on Airbnb now makes me glad I stopped using Airbnb. I guess I got lucky with the customer support on my issue.
These companies that disrupt industries seem to all have a common arc to them. At some point, the benefit they provided stops, and they start causing more harm than good.