I bought a high-end Samsung 4K tv in 2015 or so for about $3000. I picked it after a week of research that showed it had the highest quality panel.
After taking delivery of the TV, we noticed it had bright lower left and right corners that we later found out were due to new packaging that pinched the TV and caused most of the TVs in that batch to be ruined. Samsung claimed that the corners were "in spec" and refused to replace the TV. Thankfully the retailer replaced the TV.
I vowed that I'd never purchase another Samsung product. I've stuck to that, but a house I just bought has all Samsung appliances, which I'm not looking forward to.
After taking delivery of the TV, we noticed it had bright lower left and right corners that we later found out were due to new packaging that pinched the TV and caused most of the TVs in that batch to be ruined. Samsung claimed that the corners were "in spec" and refused to replace the TV. Thankfully the retailer replaced the TV.
I vowed that I'd never purchase another Samsung product. I've stuck to that, but a house I just bought has all Samsung appliances, which I'm not looking forward to.