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Comment by newsyyswen

I wonder when the change happened. It seems like there's a fairly broad consensus now, but different people seem to cite different time periods for when things took a bad turn.

I had consistently great experiences ~3-8 years ago, but I remember needing to be careful about 3rd party sellers towards the end of that time period.

Thing is, I stopped ordering online about a year before the pandemic started. When I returned to Amazon 18 months ago, it felt like the balance had shifted towards the majority of listings being fraud/low quality/unexpectedly comingled/etc.

Personally, I blame a shift in perspective. It feels like their retail teams' views on who "The Customer" was shifted from the person placing the order, to the 3rd-party sellers.

When do y'all think that happened? 2015? 2017? 2019?

parent newsyyswen 5 years ago

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