Google disabled my wife's voice number and business account for several weeks, right after she ordered new business cards, signs, and started a marketing campaign. They continued to charge her for Google ads each week.
Her accounts were re-enabled about 7 - 8 weeks later. No explanation given.
She averages 2 - 5 new customers per week, gained largely through referrals and her marketing campaigns, so Google's actions had a significant impact on her business.
My wife cancelled her accounts with Google after transferring her voice number. I've also moved off of GCP for my side businesses, and several people within our network have done the same after hearing about our situation. I've even stopped using their search engine, and am moving away from gmail.
I advise anyone considering Google's products to look elsewhere.
Her accounts were re-enabled about 7 - 8 weeks later. No explanation given.
She averages 2 - 5 new customers per week, gained largely through referrals and her marketing campaigns, so Google's actions had a significant impact on her business.
My wife cancelled her accounts with Google after transferring her voice number. I've also moved off of GCP for my side businesses, and several people within our network have done the same after hearing about our situation. I've even stopped using their search engine, and am moving away from gmail.
I advise anyone considering Google's products to look elsewhere.