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Comment by h5amin

No I think it's super valid what you shared. After all, we really approach things with the mindset that if something is ever unclear be it within the product or marketing, it's always on us and not the customer. I.e. if a flow (or copy) that seems super obvious to us and power users doesn't make sense to new faces, that's an us problem, not them.

But yeah we've certainly had a slider in the past with a calculator so could certainly build that back into the page! I'm 100% with you on not making people do the math, especially with the pricing plan/tiered approach we've taken.

Pre-business plan it was super neat to test out what user number was most effective to show on the initial calculator view. Plus it was a great edition for the CS team when sending potential customers ball parks of plan costs.

But this was incredibly helpful feedback so thank you so much. :) If we get the calculator up and running soon I'll be sure to send it your way!

parent h5amin 5 years ago

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