I love that you get on a call with real native speaker in the US with Schwab; that part of customer support has been stellar. I like that they cover international ATM fees too.
I don't care for how they handle security though. I really wish they supported WebAuthn or at least TOTP that didn't require Symantec's proprietary TOPT solution. I wish they supported PGP for messages as well (I know those GMail users are having their financial data read by Google). When I asked about what "SchwabSecure" really is and what sort of encryption they use gave me marketing fluff, even stating "The reason you may not find more detailed information available online which supports this is so that we can prevent criminals from obtaining this information, and using that to get a foothold"--as opposed to my recent evaluation of email providers to see the competition who could provide the MOST transparency about how they set up their security.
I don't care for how they handle security though. I really wish they supported WebAuthn or at least TOTP that didn't require Symantec's proprietary TOPT solution. I wish they supported PGP for messages as well (I know those GMail users are having their financial data read by Google). When I asked about what "SchwabSecure" really is and what sort of encryption they use gave me marketing fluff, even stating "The reason you may not find more detailed information available online which supports this is so that we can prevent criminals from obtaining this information, and using that to get a foothold"--as opposed to my recent evaluation of email providers to see the competition who could provide the MOST transparency about how they set up their security.