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Comment by villasv

> Please let me know if there’s anything else I can help with in the meantime.

This is the part where you ask for them to generate the export on their end and send you a link manually.

It’s “normal” for a feature to stop working, but their support must be able to provide a workaround even if it takes them hours of manually zipping things. If they don’t, you should at the very least receive a refund.

parent villasv 5 years ago

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