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Comment by fy20

Most of these customer facing jobs will be abandoned or optimised away in the next few decades.

Front desk work could be done away with mostly by electronic systems (most of the time when I "check in" it's just picking up a ready made room card as I checked in online). You could even centralise the "talking to a human" part in a call center operating a number of hotels, who delegate to staff on the premises (house keeping, maintenance, room service, etc). Of course luxury hotels will still have humans.

Fuel pump operator hasn't been a job in most Western countries for decades, as you just pump fuel yourself (and often even pay at the pump). Is "EV charger operator" a job?

parent fy20 5 years ago

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