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Comment by devwastaken

Recently an expansion for Elite Dangerous came out, names "Odyssey". It's been a very buggy and unfinished experience, and there's very little actual content added in it for the $60 price tag.

Steam has a policy of 2 hours of playtime = no return. By playing the tutorial I already had an hour down. Then another hour trying to fix performance issues (to no avail). I tried to issue a return and nope. So now I have a product that falsely advertised itself and I can't return.

Gamers need the FTC to rise up.

Steam response: "We are unable to refund this purchase to your X ending with X at this time. Your playtime of an included product exceeds 2 hours (our refund policy maximum)."

parent devwastaken 5 years ago

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