His wife received an alert on her phone soon after that. The family said their thermostat had been changed remotely, raising the temperature of their home during a three-hour “energy saving event.”
The family’s smart thermostat was installed a few years ago as part of a new home security package. Many smart thermostats can be enrolled in a program called "Smart Savers Texas." It's operated by a company called EnergyHub.
The agreement states that in exchange for an entry into sweepstakes, electric customers allow them to control their thermostats during periods of high energy demand.
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Calling this "Shock" seems like some serious FUD. They signed up for this program, they got an alert at the time, and they were able to un-enroll after realizing the deal wasn't a good fit for them.
There is absolutely nothing "sinister" about this. They literally enrolled in a program to allow exactly this behavior.
The family’s smart thermostat was installed a few years ago as part of a new home security package. Many smart thermostats can be enrolled in a program called "Smart Savers Texas." It's operated by a company called EnergyHub.
The agreement states that in exchange for an entry into sweepstakes, electric customers allow them to control their thermostats during periods of high energy demand.
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Calling this "Shock" seems like some serious FUD. They signed up for this program, they got an alert at the time, and they were able to un-enroll after realizing the deal wasn't a good fit for them.
There is absolutely nothing "sinister" about this. They literally enrolled in a program to allow exactly this behavior.