A friend told me a story similar to this where a psychologist helped a patient with their taxes and credit card debt, the patient was immediately more functional as a result.
The crux of it being that academically this is the "wrong" solution because the textbook and journals don't cite it as a valid one. But a medical professional's job is to not only treat symptoms, but to treat the underlying problems as a person. This was the right solution for this particular person. Yes, it doesn't scale, but neither does perfect medical care in general. There is a difference between "triage" and "care".
The crux of it being that academically this is the "wrong" solution because the textbook and journals don't cite it as a valid one. But a medical professional's job is to not only treat symptoms, but to treat the underlying problems as a person. This was the right solution for this particular person. Yes, it doesn't scale, but neither does perfect medical care in general. There is a difference between "triage" and "care".