Ask HN: Is anyone using forwardemail.net? Are you able to get support?

I tried the free plan. It worked with my single Greek letter domain which I thought was good. I decided to buy a paid plan. Changed my setup to match that, now the original domain does not work. Tried contacting support to no avail. I know I had heard of the service on HN. Is anyone still using it? Is it a zombie service? Are you able to get responses to your support tickets?

I really like the simplicity of it and would like to be able to keep using it.