Yeah so it's been mentioned in the comments already, but to everyone in Fastly right now: I feel for you. Something like this must be insanely stressful, and not just during the outage. There will be (should be) a massive post-mortem. People will be losing sleep over this for days, weeks, months.
:(
Edit: There seems to be a major empathy outage in this thread. Disgusted but not surprised, unfortunately.
:(
Edit: There seems to be a major empathy outage in this thread. Disgusted but not surprised, unfortunately.