Using the PKCS11 certificates on a Belgian eID is cumbersome because the whole 'client certificate' workflow has always been a pain in the butt UX-wise. Many workarounds have been implemented to improve on this, making it less platform-independent than theoretically possible.
The itsme app works totally fine for me, and my less tech-literate family members. It strikes a good balance in UX and security.
All in all, I think that the Belgian government is doing a good job in this. It needs to work well for the average user, which it does! I don't expect my government to spend time and money to support all fringe cases like smartphones that don't run iOS or Android.
The itsme app works totally fine for me, and my less tech-literate family members. It strikes a good balance in UX and security.
All in all, I think that the Belgian government is doing a good job in this. It needs to work well for the average user, which it does! I don't expect my government to spend time and money to support all fringe cases like smartphones that don't run iOS or Android.