This sounds like what should happen, irrespective of the seller?
You can claim you got an empty box, but everyone's on the internet here, and pictures of an empty box with indignation as guide text gets you fake internet points on every social media site.
That alone isn't enough for any seller to take your claim as true until you take the necessary steps that come with "I've been defrauded", like filing that credit card dispute and police report. Which they did, after which Amazon accepted the dispute, so... where's the news angle here? "Store honours a $7k claim without questioning it" would almost be more newsworthy.
You can claim you got an empty box, but everyone's on the internet here, and pictures of an empty box with indignation as guide text gets you fake internet points on every social media site.
That alone isn't enough for any seller to take your claim as true until you take the necessary steps that come with "I've been defrauded", like filing that credit card dispute and police report. Which they did, after which Amazon accepted the dispute, so... where's the news angle here? "Store honours a $7k claim without questioning it" would almost be more newsworthy.