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Comment by raganwald

This is an example of Apple's design brilliance. They have a feature that just works, and it's perfectly normal for users to have no idea why it just works or why other products that seem to have the same features are so frustrating to use.

Of course, the downside is that people sometimes buy a product that seems to be "as good as an iPhone," and they have no idea that their user experience is worse than the iPhone's, they just assume the iPhone works just as poorly as theirs.

parent raganwald 15 years ago

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