> Shouldn’t they have a paper-based/offline downtime procedure for this?
If they did, I would expect their employees to be out of practice with such methods since they weren't working that way day-to-day. Unless they're running regular "all computers are down"-drills to keep their employees sharp, downtime was probably inevitable.
If they did, I would expect their employees to be out of practice with such methods since they weren't working that way day-to-day. Unless they're running regular "all computers are down"-drills to keep their employees sharp, downtime was probably inevitable.