The "additional support" they opened Sunday was a nightmare - lots of recordings on Twitter of the call center either hanging up on you in the phone tree, getting a rep who immediately says they cannot hear you before hanging up, or even reps who just laughed and hung up when you mentioned Simple.
I spent the better part of my Sunday calling trying to get my account unlocked, since it was automatically locked when their services collapsed during enrollment on Saturday.
I spent the better part of my Sunday calling trying to get my account unlocked, since it was automatically locked when their services collapsed during enrollment on Saturday.